Refund policy
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REFUND POLICY
At Privé by Nahna, each piece is curated with intention, elegance, and the highest level of craftsmanship. We truly hope your selection brings you the radiance and confidence it was designed to inspire. However, in the rare event that a piece isn’t the perfect fit, we are here to assist with a refined and seamless return experience.
RETURNS
We accept returns within 7 days of delivery. To maintain the integrity, hygiene, and luxury standard of our collection, all items must be returned exactly as they were received—unworn, untampered, and in their original packaging, including gift boxes, pouches, tags, and any accompanying accessories.
Items returned without their complete original presentation, or in a condition different from delivery, will unfortunately not qualify for a refund.
RETURN SHIPPING
The customer is responsible for the shipping cost associated with returning the item. We recommend using a reliable, trackable service to ensure your piece arrives safely back to us. Pls send back to Prive By Nahna ,
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617 , West main street, Arlington Texas 76010 .
REFUNDS
Once your return is received and inspected, your refund will be processed to your original payment method. Please allow a few business days for the transaction to reflect on your account.
A NOTE FROM US
We are truly sorry that your piece did not work out—your satisfaction means everything to us. Thank you for choosing Privé by Nahna, and we look forward to helping you find something that feels absolutely feels perfect for you